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Dialpad is an AI platform for customer experience that enables organizations to resolve customer problems in real time across voice and digital channels. The company's AI agents learn from human agents and improve with every interaction, helping organizations deliver better experiences and build competitive advantage. Dialpad is backed by top-tier investors including Andreessen Horowitz, GV, and ICONIQ Capital, and serves market-leading brands like Netflix, Motorola Solutions, and Randstad.
The Field & Events Marketing Specialist will support the planning, execution, and measurement of webinars, account-based marketing (ABM) initiatives, field programs, and in-person events. This execution-focused role reports to the Head of Global Marketing Events and works in partnership with the Field Programs & ABM Manager.
Key responsibilities include:
- Planning and executing webinars, digital panels, workshops, and online experiences
- Managing webinar logistics including timelines, registration, speaker coordination, audience communications, platform setup, and post-event follow-up
- Supporting ABM program execution through account-list coordination, campaign logistics, meeting preparation, and attendee follow-up
- Coordinating activities with cross-functional stakeholders (Marketing, Sales, Account Executives, SDRs) against account priorities and pipeline goals
- Supporting regional and corporate field marketing programs and in-person events
- Providing administrative and coordination support to the broader regional marketing team
The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple projects, stakeholders, and deadlines in a fast-paced environment. This role requires strong project management skills, attention to detail, and the ability to collaborate effectively across teams.
