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As an Enterprise Sales Engineer at Datadog, you will partner with Sales teams to help enterprise customers understand the value of Datadog's observability and security platform and how it solves their critical technical and business challenges. You will lead technical evaluations, deliver compelling product demonstrations, and guide customers through the full sales journey from discovery to successful adoption.
Key responsibilities include owning the sales process in partnership with Account Executives by leading technical strategy across opportunities; conducting customer discovery to uncover technical challenges and business goals, then translating those into tailored Datadog solutions; delivering engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes; and project-managing technical evaluations (POVs) end-to-end, including scoping use cases, defining success criteria, and building project plans with clear timelines.
You will identify and cultivate technical champions within customer accounts to drive internal consensus and adoption; participate in structured product and engineering feedback sessions as the technical voice of the customer; maintain operational excellence by documenting activity and deal progress in CRM systems; and collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers.
You bring 5+ years of experience in Sales Engineering, Solutions Engineering, or technical customer-facing roles in enterprise environments. You are skilled at navigating multi-stakeholder environments and adapting your communication style to technical, business, and executive audiences. You have a proficient background in public cloud platforms (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability. You possess strong communication skills, a consultative approach to problem-solving, and the ability to manage multiple opportunities in a fast-paced environment. You embrace change, are comfortable with AI tools, and are willing to travel as needed to support customer engagements.
