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Sierra is building an AI platform that enables companies to create better, more human customer experiences. The company partners with industry leaders like SoftBank, Uber, Rivian, and Sutter Health, and is headquartered in San Francisco with growing offices across North America, Europe, and Asia. Founded by Bret Taylor (former Salesforce co-CEO and Facebook CTO) and Clay Bavor (former Google Labs lead), Sierra is at the forefront of enterprise AI solutions.
As an Enterprise Sales Engineer based in South Korea, you will serve as a GTM technical expert, designing and demonstrating Sierra's Agent product to solve customer needs and answer technical questions. You'll work cross-functionally with Sales, Product, and Agent Engineering teams to drive GTM initiatives and continuously improve products through customer-driven development. In early-stage conversations with prospective customers, you'll understand and anticipate their needs while positioning Sierra's industry-leading AI solution.
You bring 5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales. You have a track record in demo building, presenting to customers, and leading enterprise sales processes. You excel at relationship-building with executives and technical leaders, and can translate complex business problems into clear solutions for both technical and non-technical audiences. You're proficient with AI tools as part of your technical sales motion—using them for discovery prep, solution design, demo building, and proposal creation—while maintaining ownership of accuracy and knowing when human judgment is required. A Bachelor's degree (preferably in Computer Science or related field) is required, along with strong English and Japanese written and verbal communication skills. Experience translating code, technical logic, and user requirements into product and engineering requirements is a plus.
