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As an Enterprise Sales Engineer at Datadog, you will partner closely with Account Executives to help enterprise customers understand and realize the value of Datadog's observability and security platform. You'll lead technical evaluations, deliver compelling product demonstrations, and guide customers through the entire sales journey from discovery through successful adoption.
Key responsibilities include owning the technical strategy across sales opportunities, leading customer discovery sessions to uncover technical challenges and business goals, and translating those needs into tailored Datadog solutions. You'll deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes. You'll project manage proof-of-value (POV) engagements end-to-end, including scoping use cases, defining success criteria, building project plans, and ensuring accountability throughout the process.
You'll identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive internal consensus. You'll participate actively in structured product and engineering feedback sessions, serving as the technical voice of the customer to help shape product direction. You'll maintain operational excellence by documenting activity, deal progress, and customer interactions in relevant systems, and collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers.
You bring 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment. You're skilled at navigating multi-stakeholder environments and adapting your communication style to technical, business, and executive audiences. You have a proficient background in public cloud platforms (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability. You communicate clearly, explain technical concepts effectively to diverse audiences, and take a consultative approach to problem-solving. You manage multiple opportunities and priorities in a fast-paced environment, embrace change and AI tools, and are willing to travel as needed to support customer engagements.
