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Justt is seeking an Enterprise Customer Success Manager to drive revenue growth across a portfolio of top-tier EMEA accounts based in Tel Aviv. This is a revenue-focused role combining customer success, account management, and project coordination.
You will own retention, upsell, and cross-sell targets for assigned accounts, executing structured account plans with clear commercial objectives. Your responsibilities include identifying and closing upsell and cross-sell opportunities end-to-end, from discovery through signed revenue. You'll analyze portfolio performance using data and customer feedback to build business cases for growth and expansion.
A core part of the role is orchestrating cross-functional execution. You'll coordinate Solutions Engineering, Product, Data, Legal, and Support teams to resolve account issues quickly, protect renewals, and accelerate deal closure. You'll lead business review meetings with senior stakeholders, strengthening multi-level relationships and opening new revenue conversations.
You'll serve as the voice of both Justt and the customer—partnering with diverse payment stakeholders externally while ensuring internal teams align on account priorities. You'll collect and communicate customer feedback to Product and R&D teams to influence roadmap decisions.
This role requires strong project management discipline, commercial acumen, and the ability to drive measurable revenue outcomes through structured execution and stakeholder alignment.
