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Showpad is seeking an Enterprise Account Manager to drive revenue growth across a portfolio of strategic customer accounts. This hybrid role (2 days/week in Boston or Chicago office) combines account management, sales expansion, and customer success responsibilities.
Key responsibilities include:
- Achieve and exceed annual/quarterly revenue targets for assigned enterprise accounts
- Identify and execute up-sell, cross-sell, and expansion opportunities within existing customer base
- Build and maintain a qualified pipeline through prospecting, networking, cold calling, and partnership activities
- Develop comprehensive account plans and stakeholder mapping ("chessboard") for each key account
- Coordinate with dedicated BDR to execute lead generation and nurturing strategies
- Present Showpad's sales enablement platform and capabilities to C-level and key decision-makers
- Collaborate on account-based marketing initiatives, joint events, and community engagement
- Negotiate contracts and SLAs aligned with company objectives
- Indirectly lead cross-functional support teams (technical, customer success) to achieve account objectives
- Provide accurate pipeline forecasting and market intelligence reporting
- Partner with internal teams (product, presales, customer success) to ensure deep client understanding and satisfaction
Required qualifications:
- 4+ years selling enterprise software solutions
- 3+ years proven track record of reaching/exceeding sales targets
- Bachelor's degree with strong verbal and numerical skills
- Experience selling to C-level executives
- Demonstrated negotiation and closing abilities
- Experience leading and winning RFPs
- Ability to work effectively across dispersed, international teams
- Strong presentation and communication skills
- Proven account startup and operational management experience
