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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft. As an Enterprise Account Manager based in Stockholm, you will own relationships with innovative international merchants across multiple industries and channels, driving growth and expansion opportunities.
Key responsibilities include building and maintaining strong customer relationships by understanding their unique needs and identifying commercial opportunities for expansion and new product adoption. You will serve as the strategic voice for customers internally, delivering payments expertise and education while positioning Adyen as a trusted partner. Your role involves managing complex, multi-stakeholder relationships across global teams and time zones, conducting strategic business reviews, and coordinating technical discussions.
You will drive commercial discussions aligned with strategic and financial targets for assigned accounts, manage multiple projects with varying timelines, and synthesize complex data to tell compelling business stories. The role requires balancing relationship management with commercial acumen—earning customer trust while identifying expansion opportunities and value-adding products.
You'll work in a hybrid environment with in-person collaboration valued, and the role requires domestic and international travel. You'll develop expertise in the global payments landscape through Adyen's Account Management Academy and collaborate across a global, multicultural team in a fast-paced, entrepreneurial environment.
Required qualifications: 6+ years in complex enterprise software, technical infrastructure, or financial services in a customer-facing commercial or technical role. Professional fluency in Swedish and English is essential. You should be skilled at relationship-building across all management levels, comfortable with data analysis, and excited about strategic payments conversations and business reviews.
