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Decagon is a conversational AI platform enabling enterprises to deploy AI agents for customer support and operations across voice, chat, email, SMS, and other channels. Backed by a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, the company works with industry leaders like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas.
As an Enterprise Account Executive, you will own the full sales cycle for enterprise accounts, from lead generation and qualification through negotiation, closing, and renewals. You'll generate pipeline from ideal customer profile accounts via value-driven outbound prospecting and collaborate cross-functionally with Solutions Engineering, Product, Engineering, and Marketing to ensure customer success.
Key responsibilities include fostering strong relationships with C-suite executives and key stakeholders to drive positive ROI and long-term partnerships, leveraging the internal executive team to accelerate deal cycles and secure buy-in from top-level decision-makers, and playing a key role in shaping the go-to-market motion and how the company engages and closes key accounts.
You'll bring 4+ years of experience as a top-performing Account Executive with a strong track record of success in complex solution sales, consistently closing seven-figure deals and meeting pipeline generation targets for net new business. Experience selling AI or customer support/experience software, or serving as an early sales hire at a fast-growing startup, is a plus.
Decagon is a fully in-person company based in Austin, driven by shared values of Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle.
About Decagon
AI / Data / Infrastructure; SaaS / Enterprise Software — AI agents for customer support and enterprise operations.
