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LogicGate is the leading AI GRC (Governance, Risk, and Compliance) platform for enterprises. The Solutions Engineer is the pre-sales technical expert, responsible for running discovery sessions with prospects, configuring and delivering tailored Risk Cloud demonstrations, building proof-of-concept applications, and ensuring prospective customers understand how LogicGate addresses their specific GRC challenges.
You will report to the Solutions Engineering Manager and join a small, close-knit SE team where your work directly shapes how prospects experience the platform. The role requires both product mastery and genuine curiosity about how modern organizations manage risk and compliance.
Key Responsibilities:
- Conduct highly effective product demonstrations with prospective customers and Account Executives as part of the sales process
- Lead client workshops for data and process gathering to uncover current state processes, business challenges, and improvement opportunities
- Listen to understand customer pain points and connect their needs to LogicGate solution features
- Configure LogicGate's no-code platform for customized demonstrations and proof-of-concept projects
- Build relationships with prospective customers and serve as a trusted advisor throughout the sales process
- Conduct webinars and assist in content creation (white papers, blog posts)
- Provide feedback and intelligence to the Product team to identify new features and represent the voice of prospective customers
- Collaborate with Customer Success and Implementation Management teams to ensure seamless post-sale transition
- Take full ownership of the technical cycle across your territory from first discovery call through clean handoff post-close
The role leverages AI-powered tools including RFP automation, AI agents for demo and POC configuration, Gong for call recording and note-taking, and access to AI to streamline daily activities.
Requirements:
- 3–5+ years of experience within GRC, Cyber Risk, or adjacent fields as a Solutions Engineer, Consultant, or Practitioner
- Experience tailoring and conducting software demonstrations or client/customer-facing presentations
- Curiosity and desire to understand customer problems and effectively communicate how LogicGate adds value
- Ability to manage multiple projects and engagements simultaneously
- Desire to work within a team focused on winning new business and expanding customer accounts
- Hybrid work readiness and travel flexibility; demonstrated capability to communicate and collaborate across distributed teams, with flexibility to travel for key team offsites, company events, and customer meetings
Nice to Have:
- Experience selling, implementing, or administering GRC SaaS platforms
- Active exploration or use of generative AI platforms (LLMs, technical document automation assistants) to optimize workflows
- Hands-on experience with LogicGate's Risk Cloud
