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ServiceNow is seeking a Director of Sales to lead the sales organization in the Mumbai region. In this role, you will build and manage a team of Sales Executives focused on driving new business growth and expanding the customer base across the region.
Key responsibilities include developing regional sales strategy in alignment with Sales Operations, executing go-to-market initiatives, and understanding competitive dynamics. You will own territory planning, relationship development, and opportunity management while actively supporting field sales teams in closing deals. The role requires recruiting, coaching, and mentoring sales team members to drive excellence and foster a culture of collaboration and overachievement.
You will manage sales forecasting, pipeline accuracy, and CRM reporting to ensure visibility into business performance. Quarterly and annual revenue goals are core accountability metrics. The position involves engaging at the C-level with customers to understand business requirements and building strategic relationships across Solution Consulting, Professional Services, Marketing, and the partner ecosystem.
Successful candidates bring extensive new business sales experience with proven track records of closing enterprise deals and presenting to C-level executives. You should demonstrate strong team leadership capabilities, having built and scaled high-performing sales organizations. Strategic thinking, financial acumen, and analytical skills are essential for quota management and business planning.
Experience with AI-powered tools and understanding how to integrate AI into business processes is valued. You must excel at CRM management, sales process discipline, and partner ecosystem development. The ideal candidate adapts quickly in fast-growing environments, builds long-term strategic relationships, and champions continuous team development and top-grading practices.
