SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Apptronik is a human-centered robotics company developing AI-powered humanoid robots (Apollo) for manufacturing, logistics, healthcare, and beyond. Reporting to the SVP of Global Services & Support, you will serve as the executive architect of the company's global learning and knowledge strategy.
You will build and lead a world-class team responsible for creating an end-to-end education ecosystem that transforms complex robotics technology into accessible, scalable expertise for internal engineers, partners, and customers. This is a high-impact builder role requiring deep understanding of operational readiness, customer transformation, and change management.
Key responsibilities include:
**Strategic Governance & Business Impact:**
- Define and own the multi-year strategic roadmap for internal technical readiness, field deployment, and external customer/partner enablement
- Manage functional budget as a high-yield investment; establish and report on business-critical metrics (Support Deflection, Time-to-Value, Certification rates, Launch Readiness) to executive leadership
- Partner with Go-To-Market, Product, and Commercial teams to architect, price, and commercialize tiered training packages and professional certification tracks
- Architect and oversee Apptronik's multi-tenant Learning Tech Stack (LMS/LXP/Sandbox); integrate learning with CRM, CS, and Support tools for unified user proficiency visibility
**Programmatic & Technical Leadership:**
- Oversee creation of technical learning programs covering robot supervision, teleoperation, safety, and deployment readiness
- Build persona-based learning pathways and competency frameworks for every individual interacting with robotic solutions
- Create the definitive knowledge-based learning ecosystem that drives customer confidence and product adoption
- Establish operational excellence standards and continuously improve systems and processes
You will thrive in a fast-paced, collaborative environment where you bridge field realities with internal ambitions, wear multiple hats, and drive cultural excellence. The role demands a seasoned leader who understands that successful robotics integration requires far more than mechanical knowledge—it requires transforming how people learn, adopt, and master complex technology at scale.
