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Director of Engineering, Infrastructure

Ripple - San Francisco, CA, United States - In-office - posted 2026-09-01

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Ripple is seeking a Director of Engineering, Infrastructure to lead the technical and organizational strategy for its multi-cloud, Kubernetes-native infrastructure platform. This is a hands-on leadership role managing multiple teams and managers across compute platform, cloud infrastructure, developer experience, and reliability engineering. Key responsibilities include: - Leading technical and organizational strategy for multi-cloud infrastructure and Kubernetes platform, balancing reliability, security, cost, and developer velocity - Managing multiple teams and managers across compute, cloud infrastructure, developer experience, and reliability engineering - Defining and delivering a multi-year infrastructure roadmap covering cluster architecture, workload orchestration, service networking, infrastructure-as-code, and CI/CD - Setting operational excellence standards including SLOs, incident response, on-call health, blameless postmortems, and dynamic rollout practices - Driving multi-cloud strategy and execution, including workload placement, portability, disaster recovery, and multi-region resilience - Partnering with Security and Compliance to build infrastructure meeting SOC 2, ISO 27001, and jurisdiction-specific regulatory requirements - Owning cloud spend and unit economics accountability as the platform scales - Providing hands-on technical leadership through architecture reviews, design docs, incident escalations, and code contributions - Mentoring and developing team members at all levels - Establishing team objectives and quarterly plans aligned with business goals - Translating infrastructure investments for engineers, product leaders, and executives - Scaling the organization by attracting and developing exceptional leaders and engineers Required qualifications: - 12+ years of hands-on software and infrastructure engineering experience, including 5+ years leading teams and managing managers - Deep, production-grade experience with Kubernetes at scale (multi-cluster, multi-tenant operations, upgrade strategy, workload isolation, autoscaling) - Experience operating across multiple major cloud providers (AWS, GCP, Azure) with clear perspective on multi-cloud value - Strong background in infrastructure-as-code and declarative operations (Terraform, Helm, GitOps tools like Argo CD or Flux) - Track record building highly available, secure distributed systems with strong observability (metrics, logging, tracing, alerting) - Experience with service networking and service mesh technologies, securing traffic and identity across cloud boundaries - Demonstrated ability to improve developer experience measurably (build/deploy times, environment provisioning, self-service capabilities) - Experience partnering with security and regulatory functions in regulated environments; comfort with least-privilege, key management, and audit requirements Ripple builds crypto solutions for financial institutions, businesses, governments, and developers to improve the global financial system. The infrastructure organization operates systems that serve as the substrate for all Ripple products, requiring high availability and security standards.

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