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AlphaSense is seeking a Director of Account Management to lead the Financial Services business in APAC. You'll own the strategy and execution of the existing customer revenue function, leading a team of Account Managers and Customer Success Managers responsible for renewals, upsells, and customer retention across the region.
In this senior leadership role, you'll drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships and product adoption. You'll analyze usage patterns, identify trends, and execute plans to drive adoption. Key responsibilities include building scalable playbooks and data-driven practices, managing revenue growth and forecasting, developing talent, and providing visibility into team performance to leadership.
You'll partner closely with Sales to deliver long-term client value, handle senior client relationships and escalations, and coach your team on best practices and accountability. This is a central role in how AlphaSense retains, expands, and deepens relationships with customers in the APAC region.
AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company was founded in 2011, is headquartered in NYC, and has 2,000+ employees globally with offices across the US, UK, Finland, India, Singapore, Canada, and Ireland. The platform delivers AI-driven insights from equity research, company filings, event transcripts, expert calls, news, and trade journals.
