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Salary: USD 233,000 - 270,000 / annual
Metropolis Technologies is seeking a Director of Engineering Operations & Strategy to lead technology strategy, operational excellence, and strategic problem-solving across the engineering organization. You will operate with high autonomy, managing a $50M–$100M+ engineering budget while partnering directly with senior leadership on critical initiatives.
Key responsibilities include:
- Owning shared engineering processes (hiring, onboarding, training) to maintain consistency as the organization scales
- Solving deeply complex, multifaceted operational challenges with simple, actionable solutions
- Managing a substantial P&L budget and coordinating resources to align with corporate objectives
- Forecasting hardware and service costs for critical vendors (AWS, Twilio, etc.) and maintaining visibility into spend trends
- Leading strategic decisions including M&A due diligence, major vendor migrations, and high-stakes operational calls
- Building alignment across senior leadership on multi-stakeholder, high-risk initiatives
- Keeping teams unblocked and moving rapidly, demonstrating comfort with incomplete information when directionally sound
- Breaking down cross-functional silos through curiosity and formal methodologies
- Forecasting operational trends and recommending proactive disruption over routine maintenance
- Owning vendor management across engineering, from contract negotiation to performance accountability
Metropolis is pioneering the Recognition Economy, using AI to transform parking, retail, and hospitality into seamless, intelligent experiences. The company is at a hyper-growth stage and values builders, innovators, and problem-solvers who thrive in uncertainty.
Workplace: 4 days in-office at New York headquarters; hybrid model emphasizing in-person collaboration.
Requirements:
- 6+ years in high-intensity, rigorous environments
- 2+ years of hands-on engineering experience in software or similar roles
- Demonstrated history of relentlessly solving hard problems; intensity often comes from top-tier management consulting, investment banking, or strategic finance backgrounds, but track record of outworking problems is what matters
- Proven experience leading a strategic function with significant autonomy and full ownership of organizational outcomes
- Exceptional ability to build trust with technical teams and influence without formal authority
- Experience owning meaningful budget or resource decisions in high-growth or complex organizations, with bias toward action over perfect information
- Track record of operating effectively in fast-moving, high-ambiguity environments and making sound decisions without complete data
- Exceptional ability to synthesize complex operational or technical concepts for senior and C-level stakeholders
- Skilled at translating high-level business goals into concrete execution plans accounting for broad organizational impact
- Proven excellence leveraging AI tools and frameworks to optimize technology operations, technical evaluations, and cross-functional workflows
Plus factors (not required):
- MBA from top-tier business program
- Engineering degree
- Experience in high-growth technology scale-ups or pre-IPO environments
- Direct involvement in M&A tech due diligence, corporate restructuring, or integration strategy
- Experience with modern engineering workflows, cloud platforms (AWS), or AI tooling
