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Director, Engineering Operations & Strategy

Metropolis Technologies - Seattle, WA, United States - Hybrid - posted 2026-10-20

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Salary: USD 220,000 - 260,000 / annual

Metropolis Technologies is seeking a Director of Engineering Operations & Strategy to lead technology strategy, operational excellence, and strategic problem-solving across the engineering organization. You will operate with high autonomy, managing a $50M–$100M+ engineering budget while partnering directly with senior leadership on critical initiatives. Key Responsibilities: - Own shared engineering processes including hiring workflows, onboarding, and training to maintain consistency as the organization scales - Solve deeply complex, multifaceted operational challenges by delivering simple, actionable solutions independently - Manage and direct a multi-hundred-million-dollar P&L budget, aligning resources with corporate objectives - Own hardware and service forecasting for critical vendors (AWS, Twilio, etc.), maintaining visibility into spend trends and proactively flagging risks or opportunities - Lead emerging strategic decisions for engineering—M&A due diligence, major vendor migrations, and high-stakes initiatives—in close partnership with senior executives - Build alignment across leadership levels, navigating multi-stakeholder decisions on complex or high-risk initiatives - Keep teams unblocked and moving rapidly, demonstrating comfort acting with incomplete information when directionally sound - Break down cross-functional silos using curiosity and formal methodologies; challenge assumptions and drive alignment - Forecast operational trends and deliver proactive strategic recommendations favoring disruption over routine maintenance - Own all vendor management across engineering, from contract negotiation and renewals to performance accountability and day-to-day relationships Company Context: Metropolis is pioneering the Recognition Economy, using AI to make the real world responsive. The company transforms parking into seamless drive-in, drive-out experiences and is expanding its intelligence layer across retail and hospitality. The role requires 4 days per week in-office to foster innovation and culture. Requirements: - 6+ years in high-intensity, rigorous environments - 2+ years of hands-on working engineering experience in software or similar engineering roles - Demonstrated history of relentlessly getting hard things done; track record of outworking problems because you genuinely care about outcomes (backgrounds in top-tier management consulting, investment banking, or strategic finance are common but not required—the trait matters, not the pedigree) - Proven experience leading a strategic function with significant autonomy, managing resources, and taking full ownership of organizational outcomes - Exceptional ability to build trust with technical teams and influence without formal authority - Experience owning meaningful budget or resource decisions within high-growth or complex organizations, with bias toward action over waiting for perfect information - Track record of operating effectively in fast-moving, high-ambiguity environments and making sound decisions without complete data - Exceptional ability to synthesize complex operational or technical concepts into clear rationale for senior and C-level stakeholders - Skilled at translating high-level business goals into concrete execution plans accounting for broad organizational impact - Proven excellence at leveraging AI tools and frameworks to optimize technology operations, technical evaluations, and cross-functional workflows Plus (not required): - MBA from top-tier business program - Engineering degree - Experience in high-growth technology scale-ups or pre-IPO environments - Direct involvement in M&A tech due diligence, corporate restructuring, or integration strategy - Experience with modern engineering workflows, cloud platforms (AWS), or AI tooling

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