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Interior Define, part of Havenly Brands, is reimagining the furniture shopping experience with customizable, design-forward pieces. The company offers sofas, sectionals, chairs, and ottomans tailored through 125+ fabrics, 20+ leg styles, and multiple configurations.
You'll join the Interior Define Studio team in San Francisco as a Design Expert, blending sales expertise with interior design knowledge. Your primary focus is delivering high-end, personalized customer experiences while driving sales growth.
Key responsibilities include:
- Meeting and exceeding monthly sales quotas through exceptional customer service and product knowledge
- Conducting client consultations both in-store and virtually, advising on furniture selections and design choices
- Owning the entire customer journey from initial inquiry through purchase execution
- Identifying opportunities to enhance sales and improve the customer experience
- Mastering product details and design services to guide clients confidently
- Creating spatial plans and design mood boards; working with 2D/3D design software (a plus)
- Maintaining proactive post-purchase communication to ensure satisfaction and encourage repeat business
- Acting as a brand ambassador to build community presence and local customer relationships in San Francisco
You bring 2-3 years of sales experience, ideally in furniture or interior design. You have hands-on experience in the interior design and home furnishings industry, can create mood boards and floor plans, and excel at creating memorable customer experiences. You're customer-centric, thrive in fast-paced environments, and are passionate about exceeding sales goals.
