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Salary: USD 85,000 - 100,000 / annual
Havenly, the country's leading interior design service founded in 2014, is seeking a Design Expert for Sales at its Interior Define studio in Seattle, WA. This is a full-time, in-office role combining sales expertise with interior design knowledge to deliver high-end, personalized customer experiences while driving sales growth.
Key Responsibilities:
- Achieve and exceed monthly sales quotas through exceptional customer service and expert product knowledge
- Conduct client consultations both in-store and virtually, advising on furniture selections and design choices tailored to individual needs
- Own the entire customer journey from initial inquiry through purchase execution, ensuring smooth and personalized experiences
- Identify opportunities to enhance sales and improve the overall customer experience within the studio
- Master product offerings and design services, confidently guiding clients through purchasing decisions
- Complete room designs with clients, including spatial planning and mood board creation using 2D/3D design software
- Maintain proactive post-purchase communication to ensure satisfaction and encourage repeat business
- Act as a brand ambassador, cultivating community presence and building local customer relationships in Seattle
- Perform physical tasks including standing, bending, maneuvering in the studio, and lifting up to 50 lbs to assist clients and arrange displays
The role includes standard retail hours with weekend availability required.
Requirements:
- 2-3 years of sales experience, preferably in furniture or interior design
- Experience in the interior design and/or home furnishings industry
- Ability to create mood boards and floor plans for clients
- Strong customer-centric approach with proven track record of meeting or exceeding sales targets
- Excellent organizational and time-management skills managing multiple clients and projects
- Proficiency with Canva, interior design floor planning software, and Google Suite
- CRM experience preferred
- Tech-savvy and comfortable adapting to new platforms
- Strong eye for aesthetics and knowledge of current interior design and furniture trends
- Team player mentality with ability to thrive in collaborative, fast-paced startup environment
- Flexible and solutions-focused approach
