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HappyRobot is an AI infrastructure platform enabling enterprises to build and orchestrate autonomous AI workforces that make decisions, take action, and run operations across enterprise systems. Founded by Y Combinator (S23) and backed by a16z, Base10, Prysm Capital, and Eurazeo with over $200M raised, the company powers critical operations for global enterprises, with particular strength in logistics and real-economy operations.
As a Deployment Strategist, you will serve as the bridge between customer needs, data insights, and product capabilities, helping customers unlock value from HappyRobot's platform. You will embed directly with customer teams to understand their workflows, goals, and pain points, then partner with Forward Deployment Engineers to scope, prototype, and deliver tailored solutions.
Key responsibilities include:
- Partnering with customers to deeply understand their operations, workflows, and critical challenges
- Collaborating with deployment engineers to design and deliver solutions powered by HappyRobot's platform
- Identifying, interpreting, and integrating key datasets into robust, scalable data pipelines that drive customer decision-making
- Designing and refining user workflows that solve meaningful problems and scale across teams and functions
- Leading training and onboarding sessions to ensure customer success and lasting product impact
- Presenting findings and strategic recommendations to stakeholders ranging from frontline operators to executives
- Driving customer expansion by scoping new use cases and growing HappyRobot's footprint within organizations
The company operates with flat hierarchy and emphasizes extreme ownership, craftsmanship, speed with focus, and talent density. You will have autonomy over projects, be encouraged to ship quickly, and work alongside world-class engineers and builders.
REQUIREMENTS: The posting does not explicitly state years of experience, required education, or specific technical certifications. However, the role implicitly requires strong customer engagement skills, ability to understand complex enterprise workflows, data analysis capability, and experience translating technical solutions to business stakeholders.
