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Clara is a fast-growing fintech company in Latin America providing payment solutions, corporate cards, bill pay, and financing to over 20,000 businesses. The company is backed by top-tier investors including Monashees, Kaszek, Canary, Coatue, DST Global, and Goldman Sachs.
We are seeking a Key Account Manager to own and grow strategic client relationships that drive long-term value for Clara and its customers. You will serve as the primary point of contact for the company's most important clients in Mexico, combining commercial acumen with consultative expertise to help them optimize spend management through Clara's platform.
Key responsibilities include:
- Proactively identifying opportunities for growth and expansion within strategic accounts
- Managing complex sales and onboarding cycles from initiation through implementation
- Acting as a trusted advisor to C-level executives across the customer base
- Navigating financial systems, ERP integrations, and budget conversations at the CFO level
- Executing sales forecasting and managing sell-in/sell-out strategies
- Building and maintaining strong relationships using a farmer-hunter mindset to both retain and expand accounts
Required qualifications:
- 5+ years as a Key Account Manager or Customer Success Manager in B2B environments
- Previous experience in the financial sector, particularly traditional banking institutions
- Proven ability to onboard, manage, and grow B2B client accounts
- Comfort with financial systems, ERP integrations, and executive-level budget conversations
- Sales forecasting skills and experience with sell-in/sell-out strategies
- Excellent relationship-building skills with a farmer-hunter mentality
- Structured, results-oriented approach with strong business acumen
- Professional English proficiency
Preferred qualifications include existing relationships within Mexico's enterprise ecosystem, experience creating and executing go-to-market or partner marketing plans, and confidence leading multi-stakeholder sales cycles and C-level negotiations.
