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Pattern (Nasdaq: PTRN) is a leader in ecommerce acceleration, leveraging proprietary technology and AI to help global brands optimize and automate growth across 70+ marketplaces including Amazon, Walmart, Target, eBay, Tmall, TikTok Shop, and Mercado Libre. The company processes over 91 trillion data points to optimize advertising, content management, logistics, pricing, forecasting, and customer service through products like 3P Accelerator, PXM, and ROI Hunter.
As a Customer Success Manager, you will become a strategic partner to enterprise ecommerce clients across the region. You will own the full client relationship lifecycle, from onboarding through renewals, upsells, and cross-sells. A key part of your role is feeding client insights and feedback directly back into product and marketing teams to drive continuous improvement.
This is a full-time hybrid role based in Dubai, UAE. You will work with data-driven, fast-moving clients who depend on Pattern's platform to drive profitable revenue growth. The ideal candidate is obsessed with data, partner success, and taking action. Pattern has been recognized as one of the fastest-growing tech companies in North America by Deloitte, one of the best-led companies by Inc., and one of Newsweek's Global Most Loved Workplaces. The company values employee experience and seeks team members with hustle and analytical rigor.
