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Salary: USD 160,000 - 185,000 / annual
Sentient Motion is an AI practice that pairs dedicated AI manager agents with human Customer Leads to deliver AI solutions to enterprise clients. As a Customer Lead, you own the complete client lifecycle end-to-end: discovery and sales, system configuration, onboarding, adoption tracking through day 89, and long-term account growth.
Your core responsibilities include running live discovery sessions on prospect data (the working session becomes the proposal), configuring connectors and skill files to get clients live in 1-2 weeks, working desk-side during onboarding to build adoption habits, identifying hidden tasks within client businesses that AI could automate, tracking usage metrics through the critical day-89 continuation decision, and conducting quarterly desk-side sessions to expand seats and generate referrals.
You'll leverage a dedicated AI manager agent that handles research, demo builds, follow-ups, and ROI tracking—freeing your calendar for the two things that require human judgment: the sales room and desk-side client relationships. This is a high-leverage individual contributor role with no team management responsibilities.
The ideal candidate has 3+ years in product management, product marketing, customer-facing analytics, consulting, or digital services with a product-led growth background. You excel at spotting automation opportunities clients don't see themselves, selling through live demonstration rather than pitch decks, and building trust through hands-on technical configuration paired with relational skills. You're motivated by owning a book of clients and hitting adoption metrics, not by managing people.
