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Cloudflare is seeking a Customer Engineer specializing in the ASEAN region to serve as a trusted technical advisor throughout the entire customer lifecycle. Based in Singapore with hybrid flexibility, you will partner with field teams and sales to design bespoke architectures, deliver product demonstrations, and execute Proof of Concepts across Cloudflare's Developer, Security, and Networking platforms.
You will own the technical relationship from initial solutioning through onboarding, adoption, and account expansion. Unlike traditional handoff models, you maintain continuous engagement with key stakeholders, translating platform capabilities into measurable business outcomes and ROI for C-level executives.
The role emphasizes AI-augmented workflows: you will leverage AI agents and internal platforms to automate routine tasks such as RFP responses, security questionnaire handling, sandbox provisioning, and telemetry monitoring. This automation reclaims your time for high-value strategic advisory work.
You carry variable quota tied directly to regional revenue, making you commercially accountable for deep platform adoption, revenue retention, and identifying cross-sell and up-sell opportunities based on product usage data. This is a quota-carrying technologist role that bridges technical excellence with commercial accountability.
Required qualifications include 3+ years in customer-facing technical pre-sales roles (Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer). You must demonstrate foundational knowledge of web technologies, internet security, and computer networking, with strong troubleshooting skills. Experience building tools with AI and a focus on automation is essential. You should have a commercial mindset, exceptional presentation and stakeholder management skills, and the ability to navigate ambiguity in a fast-paced environment.
