SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Fever is the world's leading tech platform for culture and live entertainment, operating in 55+ countries with 300+ million monthly users. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to live experiences.
The CRM team focuses on building lasting customer relationships by analyzing behavioral data, mapping user lifecycles, and creating personalized experiences. You will be a key technical contributor to this mission.
In this role, you will:
• Manage the activation of customer data to develop and execute end-to-end CRM strategy and communications plans across email, push notifications, and in-app messages.
• Continuously refine multi-channel communications and develop retention strategies to deliver outstanding customer experiences, staying current with CRM best practices.
• Provide technical setup support for campaigns and user journeys in Salesforce Marketing Cloud, including configuration, testing, and optimization.
• Own campaign success metrics, tracking and analysis. You will be responsible for weekly/monthly reporting and ad hoc deep-dive analysis to ensure all activity is insight-driven and measurable.
• Collaborate with cross-functional teams to translate business requirements into technical implementations and optimize campaign performance through A/B testing and dynamic content.
The role is hybrid-based in Madrid with a collaborative, international team environment. Benefits include 40% discount on Fever events, private health and dental insurance (100% covered), gym membership, flexible remuneration (meals, transport, training, nursery), language learning support, and professional development opportunities.
REQUIREMENTS:
• 2-3 years of experience in Digital Marketing and CRM
• Hands-on experience with Salesforce Marketing Cloud
• Proficiency in SQL and AMPScript
• Knowledge of other programming languages
• Ability to leverage consumer behavioral, lifestyle, transactional, and demographic data to deliver marketing insights
• Experience with A/B testing and dynamic templates
• Strong analytical and data-driven mindset with commercial acumen
• Fluent English communication
• Organized, proactive, and able to work at high pace
• Strong time management and prioritization skills
• Team collaboration and motivation abilities
