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Salary: EUR 38,000 - 42,000 / annual
Jellyfish is a global digital marketing agency combining tech expertise, creative talent, and data specialists to drive digital transformation for premier global brands. You will report to the Experience Optimisation Director and play a key role in developing and implementing conversion rate optimisation (CRO) and experience optimisation strategies for a French multinational luxury goods holding company.
In this hybrid role based in Paris, you will lead client meetings with a key luxury account, translating business needs into strategic optimisation roadmaps that drive measurable value and high client satisfaction. You will serve as the subject matter expert in CRO, experience optimisation, measurement, and marketing analytics across the client's brands.
Key responsibilities include executing full-lifecycle user journey audits, conducting research, managing continuous experimentation, and launching cross-channel activation campaigns to deliver actionable insights. You will define custom reporting and data-mapping requirements, collaborating cross-functionally to align technical solutions and timelines with strategic rationale. Additionally, you will provide mentorship and escalation support for junior team members to foster professional growth and resolve operational challenges.
Jellyfish emphasises professional development, with potential career progression into a CRO Senior Manager position and future opportunities to lead the practice. The company offers a flexible work environment, allowing remote work up to 60% of the time with flexible hours between 8am and 6:30pm. Additional benefits include discretionary annual bonuses, 14 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and £1000 (or equivalent) towards courses for returning primary caregivers.
REQUIREMENTS:
- Fluency in French and professional-level English (required)
- 2+ years of experience in end-to-end experience optimisation or CRO, including defining, launching, and evaluating A/B and Multivariate Testing (MVT) campaigns using A/B testing platforms or website optimisation tools
- Ability to analyse user behaviour and map customer journeys from initial discovery to final measurement, ideally within luxury, beauty, or fashion industries
- Proficiency in web, app, and product analytics combined with qualitative research tools (heatmapping, form analytics, live user testing)
- Analytical and strategic mindset with ability to translate complex quantitative and qualitative data into actionable findings, recommendations, and optimisation roadmaps
- Strong client relationship skills and ability to develop long-lasting partnerships
- Collaborative problem-solving approach
