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AppDirect, through its ITCloud division, is seeking a Client Services Consultant specializing in Microsoft Copilot and AI solutions. ITCloud is a Canadian authorized distributor for Microsoft, Acronis, Bitdefender, AvePoint, BitTitan, Letsignit, and NinjaOne, serving IT professionals and their business clients since 2005.
In this role, you will drive new business opportunities around Microsoft Copilot, Microsoft 365 Copilot, Copilot Studio, AI agents, and Microsoft's AI ecosystem across Canada. You will build and manage a strong sales pipeline while consistently meeting or exceeding targets. Key responsibilities include conducting discovery meetings with partners to position Microsoft AI solutions, developing trusted advisor relationships, delivering impactful workshops and webinars, representing ITCloud at Microsoft events and industry conferences, and staying current with Microsoft's AI roadmap and product launches.
You will create and distribute thought leadership content on Copilot and emerging AI technologies, collaborate cross-functionally with sales, marketing, technical, and leadership teams to accelerate solution adoption and business growth, and guide customers through their AI adoption journey by identifying use cases and transformation opportunities. You will also foster a culture of innovation, continuous learning, and growth within the organization.
This is a hybrid role based in Montreal, requiring collaboration with teams across the US, India, Argentina, Ontario, and Alberta. Fluency in both French and English is essential.
REQUIREMENTS:
- Minimum 3 years of experience selling Microsoft Copilot, Microsoft 365, AI, or related cloud technologies
- Demonstrated track record of meeting or exceeding sales quotas and driving business growth
- Deep expertise in: Microsoft Copilot, Microsoft Copilot Studio, AI agents and agentic AI solutions, Microsoft 365
- Strong consultative selling skills with ability to identify customer needs and articulate business value
- Experience delivering client presentations, webinars, workshops, or conference talks
- Excellent written and verbal communication skills in French and English
- Comfort operating in a fast-growth environment with rapidly evolving priorities
- Self-directed, autonomous, with strong organizational capabilities
- Growth mindset focused on continuous learning, innovation, and emerging technologies
- Preferred: Experience with MSPs, distributors, or channel sales organizations
- Preferred: Microsoft certifications related to Copilot, Microsoft 365, Copilot Studio, Power Platform, or Azure AI
