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OLIPOP is seeking a Community Manager to build and nurture positive consumer experiences across social media channels. As part of the Organic Social team, you'll engage directly with the community through comments and direct messages, monitor conversations across platforms, and help consumers feel heard and connected to the brand.
Your primary focus is community engagement—responding to consumer inquiries, fostering conversations, and representing OLIPOP's voice authentically. You'll also own publishing responsibilities across organic social channels using Nectar Social, executing content for evergreen posts, trend-driven content, campaign deliverables, partnerships, and product launches. You'll monitor real-time community response and ensure all content goes live accurately.
You'll work closely with the Director of Social, Social Media Manager, Consumer Experience team, and cross-functional partners to deliver a consistent, engaging community experience. Success is measured by responsiveness, quality of engagement, operational excellence, and thoughtful brand representation.
This role is ideal for someone who loves social media, enjoys connecting with consumers, has strong written communication skills, and is excited to learn how community engagement drives brand growth. The team is intentionally specialized—you won't be expected to do everything, but rather to excel at community management with publishing as a natural extension.
