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Huntress, founded in 2015 by former NSA cyber operators, is a remote-first cybersecurity company making enterprise-grade security accessible to businesses of all sizes. The company operates a 24/7 human-led Security Operations Center and now secures over 5M endpoints and 16M identities worldwide.
The Community Lead, APAC will build trusted relationships across the Managed Service Provider (MSP) ecosystem and drive Huntress's presence throughout the Asia-Pacific region. This role combines strategic leadership with hands-on community engagement, reporting to the Senior Manager, Community.
Key responsibilities include:
**Strategic Leadership:**
- Own and deliver community initiatives and special projects aligned with APAC business priorities
- Collaborate cross-functionally with Account Executives, Account Management, Marketing, SDR, and Partner Success teams to identify strategic partners and influence company-wide programs for APAC MSP alignment
- Serve as the internal voice of the APAC partner base, synthesizing feedback and strategic opportunities for Product, Sales, and Marketing teams
**Community Engagement (Individual Contributor):**
- Maintain a consistent, high-value presence at APAC industry events, peer groups, and external channel communities
- Help ensure high-value prospect accounts are engaged and brought into the sales cycle to support revenue teams
- Execute educational events (physical and virtual) focused on cybersecurity trends and business expansion for partners
- Develop and maintain high-value relationships with MSP owners, peer group leaders, and industry peers, positioning Huntress as a strategic partner
- Design and execute creative initiatives that drive loyalty and foster emotional connections with the partner ecosystem
The role requires approximately 50% travel, including 1-2 annual trips to the US. Huntress offers fully remote work, stock options for all full-time employees, subsidized private health insurance, 12 weeks paid parental leave, home office setup reimbursement ($800 AUD), monthly digital allowance ($185 AUD), monthly tech stipend ($40 AUD), and access to BetterUp coaching platform.
**Requirements:**
- 5+ years of experience in community, partner, or field engagement within the MSP or broader channel industry
- Strong ability to present on stage, in boardrooms, virtually, and at private dinners; confident in influencing executive-level partners and MSP owners
- Understanding of the MSP/Channel business model and cybersecurity landscape
- Exceptional time and project management skills with ability to prioritize and deliver multiple complex initiatives independently
- Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year
