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Communications Strategy and Operations Specialist

Diligent - New York, NY, United States - In-office - posted 2026-08-14

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Diligent is seeking a Communications Strategy and Operations Specialist to support executive communications, internal alignment, and marketing team operations. This hybrid role combines media relations, executive thought leadership development, and marketing operations—reporting to the CMO and working across the executive team, corporate communications, and people functions. In this high-visibility position, you will manage executive thought leadership initiatives by identifying opportunities, drafting content for social media, speaking engagements, podcasts, and bylines that build executive presence in the GRC market. You'll develop and maintain a thought leadership content calendar aligned with product launches, industry events, regulatory milestones, and company announcements. You'll support media relations by drafting statements, briefing documents, Q&A prep, and coordinating with corporate communications on press opportunities and interview logistics. On the internal side, you'll partner with the CMO and People Business Partner to draft team updates, all-hands communications, and marketing organization announcements. You'll help translate marketing strategy and priorities into company-wide internal communications that drive alignment and engagement. You'll also coordinate sensitive internal communications with the People team using best practices. Operationally, you'll manage the marketing team's planning and execution rhythm, including calendar management, meeting coordination, and project tracking. You'll maintain marketing team documentation, playbooks, and processes to ensure efficiency and consistency. You'll also track and report on communications metrics and thought leadership performance. This role is particularly timely as Diligent launches its new AI-powered GRC platform featuring agentic workflows and MCP/plug-in integrations—positioning you at the center of a significant market moment for the company's executive visibility and internal coordination.

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