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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for companies like eBay, Spotify, Klarna, Uber, and Sony. The company operates 20 offices across six continents with London as headquarters.
The Specialist, Deal Analyst role sits within the Commercial/Sales Operations team and supports global growth through cross-functional collaboration. You will work closely with Sales, Legal, Risk, Onboarding, and Finance teams to streamline processes and improve customer experience.
Key responsibilities include:
- Supporting execution of new processes with focus on pace and customer experience
- Providing proactive guidance to sales teams and merchants during onboarding
- Solving creative problems while adhering to company policies
- Responding to inbound requests from Sales regarding onboarding and client profile reviews
- Maintaining accurate, up-to-date documentation for deal structures and contracts
- Creating and reviewing customer agreements and contracts
- Building and maintaining positive relationships with internal stakeholders
- Managing multiple stakeholders while delivering exceptional service
- Supporting onboarding of new colleagues
- Driving process improvement projects
The ideal candidate is detail-oriented, self-motivated, and comfortable working autonomously in a fast-paced, entrepreneurial environment. You should be a fast learner, comfortable with AI tools, and able to work under pressure while meeting tight deadlines. Experience with Salesforce and familiarity with payment processing regulations are pluses. The role operates on a hybrid model with three days per week in the London office.
