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Klaviyo is seeking a Commercial Account Executive fluent in English and Portuguese to run full-cycle enterprise sales across a portfolio of accounts. This role owns the complete sales process—from qualification and discovery through ROI-backed business cases, tailored product demonstrations, evaluation management, and deal closure—with minimal support.
Key responsibilities include building and managing a high-velocity pipeline with clear creation and coverage targets, executing personalized outreach strategies, and developing comprehensive territory and account plans with tiering and stakeholder mapping. You will multi-thread proactively across marketing, finance, IT, and executive stakeholders, designing joint evaluation plans that incorporate all decision makers. The role requires quantifying value through ROI analyses, articulating compelling business cases, and tailoring assets to each buyer persona.
You will collaborate cross-functionally with BDRs, Solution Architects, Customer Success, Partnerships, and Marketing/ABM teams, maintaining pipeline rigor and forecasting hygiene in Salesforce. Strategic negotiation is critical—you'll leverage business value, pricing/packaging fluency, and trade-based approaches while protecting margins and limiting discounting to justified scenarios.
Success requires consultative selling expertise, strong discovery skills, analytical capability to interpret e-commerce and SMB metrics, and proactive executive engagement. You must demonstrate strategic territory planning, pipeline creation excellence, and collaborative selling ability. Proficiency with Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong is essential, along with a growth mindset and commitment to continuous improvement through enablement and peer learning.
The role is based in Boston, MA or Denver, CO with hybrid flexibility.
