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Klaviyo is hiring a Commercial Account Executive for Customer Growth in Sydney to drive expansion revenue within the existing ANZ customer base. This role focuses on identifying whitespace and closing new products (Marketing, K:Service, SMS, Analytics) with existing customers through a full expansion sales cycle—from discovery and demos to deal closure.
You will own your territory and book of business, managing pipeline strategically for long-term growth. The ideal candidate has 2+ years carrying revenue quota with consistent overachievement, ideally in MarTech or SaaS expansion selling, or a Customer Success background with strong commercial track record and appetite to move into closing. Experience selling platform or multi-product solutions is essential; familiarity with Customer Support SaaS platforms (Gorgias, Zendesk, Freshdesk) and SMS marketing is a bonus.
You should be a strategic seller who maps customer goals to multi-product solutions, builds stakeholder consensus, and manages complex buying cycles. Experience selling to Marketing, CX, or Operations personas in Ecommerce, Retail, or Brands is valued. You'll work cross-functionally with CSMs, Partners, and internal teams to drive deals and deliver outcomes.
Klaviyo values accountability, effort, and always learning. The company is building its APAC presence from Sydney, creating significant headroom for growth and development. Managers are often promoted from within, and people regularly move into new functional areas. You must be based in Sydney, authorized to work in Australia, and able to work from the office a minimum of 3 days per week. You should be excited by AI and have experimented with it in work or personal projects.
