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Salesforce is seeking an experienced Cloud Account Executive to drive the full sales cycle for Slack, the leading channel-based messaging platform. In this role, you will own enterprise relationships from lead generation through contract closure, managing complex multi-stakeholder deals with senior executives and decision-makers.
Key responsibilities include establishing and nurturing lasting relationships with C-level executives, identifying customer needs through consultative discovery, and collaborating with cross-functional teams (Technical Account Managers, Customer Success Managers, Leadership) to ensure successful customer adoption and expansion. You will navigate key decision-makers to build Slack awareness, initiate and negotiate new and expansion contracts, and serve as the voice of the customer by collecting feedback to drive continuous improvement.
You will also monitor adoption and utilization trends, conduct periodic customer health-checks, prepare customers on new features and releases, and handle escalations across billing, legal, security, onboarding, and technical inquiries. Your focus will be on generating pipeline that leads to closed revenue, selling on value and ROI, and uncovering business initiatives that map to Slack solutions across multiple lines of business.
Required qualifications: 5-8+ years of Enterprise Account Executive experience in SaaS organizations, proven ability to manage pipelines and close large contracts, excellent communication skills, demonstrated negotiation and closing abilities, and a consistent track record navigating large and mid-market organizations. You should be able to develop senior-level relationships quickly, present effectively to C-suite executives, and handle multiple opportunities simultaneously at various buying stages. Fluency in English is required; some travel is expected.
Salesforce offers world-class enablement and training through Trailhead, Sandler Sales Training, a week-long product bootcamp, fast-ramp mentorship, weekly 1:1 coaching with leadership, clear promotion paths with accelerated leadership development, and exposure to executive thought leaders.
