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Salary: USD 135,000 - 160,000 / annual
H1 is a healthcare data and AI platform on a mission to provide optimal medical insights to inform every doctor interaction globally, promoting health equity and accelerating equitable drug development. The company is hiring a Clinical Sales Account Manager to own and grow relationships with H1's top 20 pharmaceutical clients.
In this quota-carrying role, you will serve as the executive-level point of contact for strategic accounts, building trusted partnerships with C-suite, regional, franchise, and business unit leaders at major pharma companies. You will act as H1's ambassador within customer steering committees, ensuring alignment between customer priorities and H1's product roadmap.
Key responsibilities include:
- Leading Executive Business Reviews and managing renewals to ensure account retention
- Developing and executing multi-year account strategies to expand H1's footprint through cross-sell and upsell opportunities
- Identifying new business within existing accounts via tailored prospecting and customer events
- Gaining deep understanding of customer initiatives, industry trends, and emerging business needs
- Partnering with Legal, Finance, and Revenue Operations teams on complex negotiations and agreements
- Providing data-driven feedback to Product, Marketing, and Customer Success teams to influence roadmap and go-to-market strategy
- Accurately forecasting quarterly revenue and pipeline, maintaining rigorous CRM hygiene
- Partnering with Customer Success and Implementation teams to ensure seamless onboarding and adoption
- Becoming a subject-matter expert in H1's products and value proposition to credibly engage executives and technical stakeholders
You will travel to customer sites approximately 20% of the time.
REQUIREMENTS:
- 8+ years of experience in B2B enterprise SaaS account management, preferably within Life Sciences data, Pharma, or Medical Affairs environments
- Demonstrated success managing and growing a multi-million-dollar portfolio of strategic enterprise accounts
- Strong executive presence with ability to engage, influence, and build trust with C-suite stakeholders
- Proven track record of driving expansion ARR within large enterprise accounts through strategic account planning and value realization
- Strong commercial acumen, including experience with complex deal negotiation, pricing strategy, and revenue forecasting
- Strategic thinker who thrives in fast-paced, cross-functional environments, balancing customer advocacy with revenue growth
- Experience applying value-based selling methodologies to demonstrate measurable business impact
- Willingness and ability to travel to customer sites approximately 20% of the time
