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AppDirect, through its ITCloud subsidiary, is seeking a Client Services Consultant focused on Microsoft Copilot solutions. ITCloud is an authorized Canadian distributor for Microsoft, Acronis, Bitdefender, AvePoint, BitTitan, Letsignit, and NinjaOne, serving Canadian IT professionals and their business customers since 2005.
In this role, you will drive new business opportunities related to Microsoft Copilot, Microsoft 365 Copilot, Copilot Studio, AI Agents, and Microsoft's broader AI ecosystem. You will build, qualify, and manage a strong sales pipeline while consistently achieving or exceeding sales targets. Key responsibilities include conducting customer discovery sessions to position Microsoft AI solutions, developing trusted advisor relationships with partners and customers, and delivering compelling workshops, webinars, and executive presentations.
You will represent ITCloud at Microsoft events, partner conferences, and industry forums, staying current on Microsoft's AI roadmap, licensing updates, and product releases. You'll create and deliver thought leadership content related to Microsoft Copilot and emerging AI technologies, collaborate cross-functionally with sales, marketing, technical, and leadership teams, and support customers throughout their AI journey by identifying use cases and business transformation initiatives. You will champion a culture of innovation, continuous learning, and growth.
The role is part of ITCloud's rapidly expanding AI practice, positioned to drive revenue growth, educate the market, and accelerate AI adoption across Canada. You will work in a dynamic, high-growth environment that values initiative and creativity.
REQUIREMENTS:
- Minimum 3 years of experience selling Microsoft Copilot solutions, Microsoft 365, AI solutions, or related cloud technologies
- Demonstrated success in achieving or exceeding sales quotas and driving business growth
- Deep expertise in Microsoft Copilot, Microsoft Copilot Studio, AI Agents and Agentic AI solutions, and Microsoft 365
- Strong consultative sales skills with ability to identify customer needs and articulate business value
- Experience delivering customer presentations, webinars, workshops, or speaking engagements
- Strong written and verbal communication skills in both English and French
- Comfortable operating in a fast-growing environment where priorities evolve quickly
- Proactive mindset, strong initiative, and excellent organizational skills
- Growth-oriented with passion for learning, innovation, and emerging technologies
- Experience working with MSPs, distributors, or channel organizations is an asset
- Microsoft certifications related to Copilot, Microsoft 365, Copilot Studio, Power Platform, or Azure AI are an asset
