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Modern Health is a mental health benefits platform for employers, offering one-on-one, group, and self-serve digital resources for employee emotional, professional, social, financial, and physical well-being. The company is backed by top-tier investors including Kleiner Perkins, Founders Fund, and Y Combinator, and raised over $170 million to become the fastest female-founded company to reach unicorn status.
As a Client Success Manager based in Singapore, you will own Modern Health's employer relationships across APAC from launch through contract renewal. You will manage a portfolio of enterprise accounts, serving as the primary point of contact for Fortune 500 companies. Your responsibilities include driving product adoption and engagement, managing client retention and growth, and partnering closely with senior HR executives and business leaders.
You will act as a product expert, strategic consultant, and mental health champion, analyzing data to make strategic recommendations that improve platform functionality. You'll build and manage relationships with a broad range of global stakeholders including benefit managers, HR executives, and consultants. This role reports to the Vice President of Client Success and requires someone comfortable with large-scale client relationship management and data-driven decision-making.
The ideal candidate has prior experience managing enterprise client relationships, strong analytical skills, and the ability to work in the Singapore time zone. This is a highly visible role with the opportunity to positively impact millions of employees' mental health and well-being globally.
