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Conga is a commercial operations platform that unifies pricing, quoting, contracting, rebates, and communications for enterprise customers. The company serves over 10,000 customers globally, including more than 50% of the Fortune 100.
As a Client Director, you will own a focused portfolio of Conga's most strategic enterprise accounts, driving growth, retention, and long-term value. This role blends new business development with complex account expansions and high-value renewals. You will serve as the conductor of each account, leading enterprise-wide sales motions and aligning Conga's full platform (CPQ, CLM, and broader capabilities) to customer priorities and transformation initiatives.
Key responsibilities include:
- Build and maintain deep relationships across business and technical stakeholders, including C-suite executives, positioning Conga as a long-term strategic partner aligned to their critical initiatives.
- Establish credibility as a trusted advisor by understanding each customer's business, industry, operating model, and competitive landscape. Provide guidance that connects Conga's capabilities to measurable business outcomes.
- Develop executive-level business cases that tie solutions to financial and operational impact, using ROI modeling, benchmarking, and value frameworks to support customer decision-making.
- Maintain a disciplined pipeline aligned to account strategy with clear progression and next steps. Ensure forecast accuracy, strong deal hygiene, and alignment with leadership expectations.
- Orchestrate internal resources across pre-sales, customer success, product, partners, and leadership to drive outcomes. Act as the central point of accountability for all customer-facing activity.
- Lead complex negotiations and deal strategy from inception through close, navigating procurement, legal, and executive stakeholders to drive timely and successful outcomes.
You will report to the RVP of Strategic Accounts and work in a fully remote capacity.
