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Dialpad is an AI-powered customer experience platform that combines AI agents with human agents on a single platform to resolve customer issues in real time across voice and digital channels. The company serves market-leading brands including Netflix, Motorola Solutions, and Randstad, and is backed by top-tier investors including Andreessen Horowitz and GV.
As a Client Account Executive, Enterprise, you will manage a portfolio of existing enterprise customers while driving year-over-year revenue growth through expansion of Dialpad's product suite. You will serve as a trusted consultant and advisor to your customers, helping them realize the full value of their accounts and identifying opportunities for additional product implementations.
Key responsibilities include:
- Owning the full sales cycle for your customer portfolio, from opportunity identification through close
- Developing and executing account plans to achieve quarterly revenue goals
- Building deep relationships with customer stakeholders to understand their strategic priorities and expansion plans
- Generating and working pipeline opportunities within existing accounts
- Collaborating cross-functionally with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and partners
- Becoming a Dialpad product expert and trusted resource for your customers
- Meeting or exceeding quarterly and annual revenue targets
You will report to the Regional Vice President of Client Sales, Enterprise. This role requires a consultative sales approach, strong relationship management skills, and the ability to identify and close expansion opportunities within a complex enterprise customer base.
