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DevRev is an AI-native platform that unifies customer support, product, and engineering workflows. The company is building a channel organization to scale enterprise adoption globally, backed by Khosla Ventures and Mayfield with $150M+ raised.
As Channel Partner Manager for ASEAN, you will develop and execute the partner sales strategy for the Enterprise/Commercial segment across the region. You'll identify, recruit, onboard, and enable system integrators, consulting firms, ISVs, and VARs to deploy DevRev's AI agents and platform with their customers. Your responsibilities include:
- Developing and executing partner sales strategy to drive pipeline, revenue, and ecosystem growth in the ASEAN region
- Recruiting and enabling SIs, consulting firms, ISVs, and VARs; maximizing partner performance and joint success
- Setting, monitoring, and achieving partner revenue targets; collaborating with partners and internal teams to accelerate deal conversion
- Working cross-functionally with product, marketing, engineering, and legal teams to design and implement effective partnership programs
- Treating partners as valued customers, understanding their goals and delivering solutions that create mutual value
- Monitoring industry trends, competitive landscape, and emerging AI technologies; representing the company at events and partner forums
- Measuring and analyzing partner performance; reporting results to leadership and optimizing strategies
- Building strong, trusted relationships with partners and customers; traveling up to 40% to key meetings, events, and conferences
- Working independently, embracing risk, navigating ambiguity, and driving initiatives with ownership and passion
Requirements:
- 10+ years of proven partner management experience in SaaS, IT/B2B technology companies (start-up/scale-up preferred), ideally with CX/EX knowledge and experience building and scaling partner ecosystems in the ASEAN region
- Strong network of partner contacts and demonstrated ability to recruit and enable high-potential partners
- Strategic thinker who develops and executes partner plans aligned with company goals and market trends
- Entrepreneurial and innovative mindset; proactive, creative, willing to experiment with new strategies
- Self-motivated, autonomous, resilient; comfortable working independently and navigating ambiguity
- Partner-centric approach; ability to treat partners as valued customers and create mutual value
- Leadership potential to inspire and motivate internal and external stakeholders
- Understanding of AI technology basics, applications, and market trends; ability to communicate complex concepts clearly
- Excellent communication and negotiation skills in local language(s)
- Organized and results-oriented; effective at managing multiple initiatives in fast-paced environments
