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MOO is a design-led, sustainable print and merchandise company founded in 2004, now serving half a million customers across North America, the UK, and Europe. The company has achieved $1bn+ in lifetime revenue, won the Queen's Award for Enterprise, and is backed by venture capital.
This Category Manager role leads day-to-day management of MOO's sourced and promotional product assortment, working with third-party suppliers to deliver branded merchandise that balances customer demand, promotional trends, and MOO's design-led brand ethos. You will develop a finger-on-the-pulse understanding of the promo industry—spotting emerging products, materials, and decoration techniques—and translate those insights into a focused, commercially sound assortment. The role also partners closely with MOO's Stock, Planning, and Operations teams to support and improve inventory performance, ensuring sourced and internally manufactured merchandise products are available, efficient, and revenue-supporting.
Key responsibilities include:
**Promotional Product & Assortment Management:** Lead the management and evolution of MOO's sourced and promotional product range. Blend promo industry trends, customer demand, and MOO's brand standards to shape the assortment. Monitor product performance and recommend updates, additions, and exits. Support identification of promo products with potential to evolve into hybrid or in-house offerings.
**Trend & Market Insight:** Maintain a strong point of view on promo product trends, including materials, sustainability, decoration techniques, and emerging use cases. Stay closely connected to supplier innovation, trade shows, and industry developments. Share market insight with Category, Marketing, and Design partners to inform launches and campaigns.
**Third-Party Supplier Management:** Manage relationships with third-party promo suppliers as the primary category contact. Support negotiations on pricing, MOQs, lead times, decoration capabilities, and service levels. Establish scalable internal supplier onboarding processes. Track supplier performance and collaborate on continuous improvement.
**Inventory Enablement:** Partner with Stock and Planning teams to support improvements in availability, stock turns, and out-of-stock reduction. Provide category insight and demand context to support forecasting and replenishment decisions. Collaborate with existing owners to identify risks and lifecycle decisions. Support refinement of inventory policies in partnership with Stock and Planning teams.
**Cross-Functional Collaboration:** Work closely with the Internal Manufacturing Category Manager to align demand drivers and roadmap timing. Partner with Marketing to support launch readiness and promo storytelling. Act as a collaborative category voice with Operations and Supply Chain.
MOO offers 34 days of combined vacation and holidays, comprehensive medical, dental, and vision coverage, life and AD&D insurance, 401(k) with company match and no vesting schedule, dog-friendly and casual office environment, and free lunches every other week.
**Requirements:**
- Demonstrated experience in promotional products and branded merchandise
- Hands-on experience working with promo suppliers, MOQs, lead times, and decoration methods
- Strong understanding of promo industry trends and market dynamics
- Commercial mindset with comfort using data to inform decisions
- Experience supporting inventory planning or demand forecasting
- Collaborative working style and ability to influence without authority
**Nice to Haves:**
- Experience working with design-led or premium brands
- Exposure to hybrid or decorated promo products
- Experience working with PromoStandards
