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Salary: USD 102,000 - 120,000 / annual
Robinhood is seeking a Campus Operations Manager to oversee daily office operations at its Menlo Park, CA headquarters. This role serves as a key point of contact for employees, vendors, and building management, ensuring the office runs smoothly and supports high-performing teams.
You will manage workplace services including supplies, maintenance, and office programs while supporting employee events and onboarding activities. Key responsibilities include:
• Employee Experience: Champion Robinhood's culture by creating a welcoming, engaging, and hospitality-driven workplace. Serve as a trusted point of contact for employees, ensuring consistent and positive campus experience.
• Campus & Facilities Operations: Own day-to-day campus operations, ensuring workplace standards are consistently maintained. Coordinate maintenance, repairs, preventive maintenance, office services, and workplace improvements in partnership with property management and internal teams.
• Vendor Management: Manage vendor relationships and service delivery across facilities, janitorial, food and beverage, and other workplace services. Monitor performance, address service gaps, and hold partners accountable to established standards.
• Workplace Programs & Projects: Lead employee engagement initiatives, events, and campus improvement projects. Identify opportunities to enhance amenities, streamline processes, and improve the overall workplace experience.
• Partner Collaboration: Work with Workplace Operations, Physical Security, IT, Real Estate, and other stakeholders to support campus initiatives, space modifications, employee moves, and evolving business needs.
• Budget & Operational Performance: Support campus budget management, track expenses, and use operational dashboards, employee feedback, and service metrics to evaluate performance and identify improvements.
The role requires in-person attendance 5 days per week. Robinhood emphasizes the power of in-person work to accelerate progress, spark innovation, and strengthen community.
Compensation includes performance-driven base pay, bonus opportunities, equity ownership, 401(k) matching, and comprehensive benefits including 100% paid health insurance for employees with 90% coverage for dependents, lifestyle wallet, employer-paid life & disability insurance, fertility benefits, mental health benefits, and flexible time off including parental leave.
REQUIREMENTS:
• 5+ years of experience in workplace operations, facilities management, hospitality, or a related field
• Strong interpersonal skills with a passion for creating an exceptional employee experience and fostering workplace community
• Demonstrated experience managing vendor relationships, maintaining service standards, and leading operational improvements
• Proven ability to independently manage projects, prioritize competing demands, and take ownership of initiatives from planning through execution
• Strong problem-solving and decision-making skills, with the ability to identify opportunities, recommend solutions, and follow through on results
• Experience coordinating employee events, workplace programs, and initiatives with teams across the company
• Excellent organizational, communication, and time management skills, with strong attention to detail
• Ability to work independently and collaborate effectively with stakeholders in a fast-paced, evolving environment
