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Business Development Representative

Relay - Toronto, ON, Canada - In-office - posted 2026-09-04

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Salary: CAD 79,000 - 97,428 / annual

Relay is a digital banking platform designed to help self-made business owners gain clarity and control over their finances. As a Business Development Representative, you will own initial sales conversations with prospective small business customers, understanding their financial challenges and introducing how Relay's solutions can support their growth. You will work a mix of inbound and outbound leads, conducting discovery calls with business owners to understand how they manage their finances and operations. Your role involves handling objections, explaining Relay's value in simple terms, and creating strong handoffs to Account Executives. You'll be expected to meet activity, conversion, and meeting targets while continuously seeking feedback and applying coaching to improve performance. The sales motion is still being built, so you'll work in a dynamic environment where processes and priorities evolve. You'll help identify recurring objections, lead-quality issues, and process gaps, contributing to team improvements in talk tracks, resources, and workflows. You should have 6+ months of SDR, BDR, or similar sales experience with a proven track record of meeting or exceeding targets. Experience in B2B SaaS, fintech, accounting software, neobanking, or selling to small businesses is a strong plus. You're highly coachable, competitive, and driven to improve. You communicate confidently, ask thoughtful questions, and can explain complex products simply. You thrive in ambiguity, take ownership of results, and are comfortable working through change while helping improve team processes.

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