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MinIO is seeking a Business Development Representative to join the sales team and manage inbound demand from commercial accounts. You will serve as the first point of contact for prospective customers, ensuring rapid engagement, effective qualification, and proper routing to Account Executives.
Key responsibilities include responding quickly to inbound marketing-qualified leads (pricing requests, demo requests, trial downloads), qualifying leads for ICP alignment, workload fit, storage scale, and project timing, and scheduling confirmed meetings for Account Executives. You will serve as the primary responder for website live chat inquiries, engaging prospects in real time to understand use cases and urgency, converting conversations into qualified meetings, and escalating technical questions to Sales Engineering when appropriate.
Additional duties include following up on leads from paid media campaigns, prioritizing high-intent digital responses, and providing feedback to marketing on lead quality and trends. You will support pre-event meeting recruitment and post-event follow-up for webinars, field events, and conferences, while tracking event-driven pipeline outcomes. Lead routing and assignment responsibilities include assigning inbound leads to appropriate Account Executives based on territory and segmentation, ensuring accurate handoffs with complete context, and maintaining SLA adherence.
You will maintain strong CRM hygiene and data accuracy, track qualification outcomes (meeting held, disqualified, recycled), and provide insights on inbound conversion trends. Success is measured by meetings held, meeting-to-opportunity conversion rate, speed-to-lead response time, live chat conversion rate, AE acceptance rate, lead routing accuracy, and CRM data completeness.
Ideal candidates have 1+ year of BDR/SDR, inbound sales, or demand qualification experience, preferably in B2B technology (infrastructure, cloud, SaaS, enterprise software). Strong written and verbal communication skills, comfort with live chat and real-time engagement, ability to understand technical concepts, familiarity with qualification methodologies (MEDDICC, BANT), and a data-driven mindset are essential. Spanish proficiency is a plus.
