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Fin is an AI Customer Agent company building the highest-performing AI customer support solution on the market. The company, founded in 2011 as Intercom, serves nearly 30,000 global businesses and is one of the largest private software companies in the world.
As a Business Development Representative, you will drive revenue growth for the Fin Sales organization through strategic pipeline generation. You'll work closely with Account Executives to identify and engage prospects, helping them understand Fin's value through multi-channel prospecting including cold calling, email, and social engagement.
Key responsibilities include:
- Creating and prioritizing strategic target account lists with Account Executives
- Generating new business pipeline through cold calling, email, and social outreach
- Maintaining up-to-date product knowledge and communicating value to prospects
- Demonstrating ability to attract new customers and close initial conversations
- Collaborating with other functions to improve business processes
- Contributing to team development and mentoring initiatives
You should have at least 1+ year of customer-facing work experience, ideally in sales or SaaS. Strong prospecting skills across multiple channels are essential, along with operational excellence, competitive landscape knowledge, and effective communication abilities. You'll need familiarity with sales tools like Salesforce, Outreach, and LinkedIn Sales Navigator. A bachelor's degree is preferred.
Fin invests heavily in BDR development and promotion from within, offering a fast-moving environment where you can rapidly develop your sales career. The team emphasizes collaboration, continuous improvement, and delivering real business impact.
