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Lightspeed is seeking an experienced Business Development Manager to own the full sales cycle for their highest-volume inbound channel. You will manage end-to-end customer journeys from initial inquiry through contract execution and onboarding, converting high-intent marketing leads into long-term clients.
Key responsibilities include:
- Managing complete pipeline ownership from inbound inquiry to deal closure
- Qualifying leads against ideal customer profiles and assessing commercial fit
- Conducting discovery calls and product demonstrations tailored to prospect needs
- Matching customer requirements with predefined solution packages (hardware, software, payments)
- Managing objections, presenting commercial proposals, and closing deals
- Maintaining accurate CRM records for revenue forecasting and pipeline tracking
- Consistently meeting revenue targets, conversion rates, and activity KPIs
- Contributing to broader organizational objectives as needed
You should bring:
- Proven track record in end-to-end sales roles with independent closing authority (no SDR/AE splits)
- Ability to manage multiple opportunities simultaneously in fast-paced inbound environments
- Strong lead qualification skills and ability to uncover customer pain points
- Experience selling integrated tech solutions (hardware, SaaS, payments/fintech) preferred
- Excellent commercial acumen with history of hitting and exceeding quota targets
- Strong CRM discipline and mastery (Salesforce, HubSpot, or similar)
- Collaborative, solution-focused mindset with strategic thinking and resilience
Lightspeed is a dual-listed commerce platform company (NYSE/TSX: LSPD) founded in 2005, serving retail and hospitality merchants globally. The role offers genuine career growth within a supportive team environment, competitive benefits including equity participation, pension, wellness programs, flexible PTO, and professional development opportunities.