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OpenAI is seeking a senior B2B Communications Manager for LATAM, based in São Paulo, to lead regional communications strategy and execution. Reporting to the Head of Communications for LATAM, you will own how businesses across the region understand OpenAI's technology, products, and approach to responsible AI adoption.
In this builder role, you will set and execute the Latam B2B communications strategy aligned with regional business priorities and global narratives. You'll develop compelling business narratives demonstrating how organizations can use OpenAI's technology to transform work, improve productivity, and drive growth. Key responsibilities include:
- Developing and executing regional B2B communications strategy focused on enterprise audiences, business decision-makers, industry leaders, customers, partners, and media
- Creating clear, compelling narratives around enterprise adoption, customer outcomes, innovation, productivity, and responsible AI deployment
- Leading earned media strategy for B2B audiences across national, business, technology, and industry media
- Identifying and developing customer and partner stories demonstrating measurable business outcomes and responsible AI adoption
- Preparing executives, customers, partners, and subject-matter experts for high-impact communications including media interviews, industry events, launches, and customer engagements
- Building repeatable communications programs around enterprise adoption, customer milestones, and go-to-market priorities
- Partnering closely with Marketing, Sales, Customer Success, Partnerships, Product, Research, Safety, Legal, Policy, and global Communications teams to translate complex technology and announcements into locally relevant communications
You'll thrive in this role if you enjoy building from scratch, have a thoughtful audience-first mindset, are curious about how technology, business, policy, and society intersect across different markets, and are comfortable navigating complexity in a fast-changing landscape. This is a senior role in a small team where autonomy and judgment matter significantly.
REQUIREMENTS:
- 10+ years' experience in B2B, corporate, product, or technology communications
- Deep experience communicating enterprise technology, platforms, or technical products with ability to translate complex capabilities into clear, accurate, and compelling business narratives
- Strong earned media experience with established relationships across national, business, technology, and industry/trade media
- Strong understanding of the business, technology, and media landscape across LATAM, including how enterprise adoption and customer needs vary by market
- Proven experience partnering closely with marketing, sales, customer success, partnerships, product, research, safety, legal, policy, and communications teams
- Experience operating at executive level and advising leaders through high-profile launches, customer moments, sensitive issues, and ambiguous environments
- Excellent judgment and ability to communicate confidently across business, product, corporate, policy, and societal topics
- Experience working in international or regional roles within global companies and complex operating environments
