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GitLab is seeking an Associate Solutions Architect to join its SMB EMEA Sales team. In this role, you'll serve as a trusted technical advisor to prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the software development lifecycle.
You'll guide organizations through digital transformation journeys using your technical expertise, cloud knowledge, and customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations including proofs of value and workshops, shape solution architectures, and advocate for customer needs back to Product Management.
Key responsibilities include driving platform adoption through solution selling, conducting technical evaluations and RFP support, designing workshops, building customer relationships, and serving as a customer advocate across GitLab teams. You'll work collaboratively with Sales, Customer Success, Engineering, Product Management, and Marketing.
The role includes a structured onboarding: first 30 days focus on Solutions Architect onboarding completion; within two months, gain comprehensive platform and DevOps knowledge through peer collaboration and shadowing; within three months, begin direct customer engagement in technical consultancy and advisory roles during pre-sales.
You'll maintain specialty competency in technologies related to GitLab's market focus through training, certification, and creation of working examples for internal and customer use. Fluency in French or German is required for this EMEA-focused position.
