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Rohlik operates an end-to-end e-commerce and logistics platform, managing in-house technology, automated distribution centers, and last-mile delivery of over 20,000 fresh and supermarket products same-day.
As an Associate Product Owner in Last Mile (internal title: Process Manager), you will own a defined operational process within courier services from a product perspective. Your responsibilities include understanding how processes work on the ground with site teams, identifying improvements, writing clear requirements for developers, and validating that shipped features work effectively for end users. You will be supported by the Product Owner and Head of Product, with opportunities to expand your scope as you demonstrate capability.
Key responsibilities:
- Own one operational process (courier systems) end-to-end from the product side
- Spend time on-site with teams to understand pain points and gather requirements (approximately 20% travel)
- Translate requirements into user stories with clear acceptance criteria and maintain a prioritized backlog
- Collaborate daily with developers in an agile team environment: define, refine, test, accept, and roll out features
- Track a small set of KPIs for your process and use data to inform prioritization decisions
- Prepare simple SOPs and support site teams during feature rollouts
The role offers fair and competitive compensation with transparent salary structure, €4/day meal support, hybrid work flexibility, paid vacation above statutory minimums, opportunities for rapid growth in a scaling company, recognition through Bonusly credits, free Gurkerl Xtra membership, and a supportive team culture.
REQUIREMENTS:
- 1–2 years of experience in operations, logistics, e-commerce, or product/analyst roles
- Genuine interest in how software changes physical operations
- Comfort with data; Excel is required; SQL or BI tools are a plus
- Clear written communication skills sufficient to write developer-buildable requirements
- Some exposure to working with tech teams or agile methodologies
- English language proficiency at B2+ level; Czech or German is a plus
- Willingness to travel to sites (20%)
Nice-to-haves: Basic Lean knowledge, Jira or similar tools, warehouse automation exposure.
