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Rohlik is a fast-growing e-commerce and logistics company that owns its end-to-end operations, from in-house technology and automated distribution centers to last-mile delivery. The company delivers over 20,000 fresh and supermarket products same-day and operates on precision, cutting-edge automation, and data-driven decision-making.
As an Associate Product Owner in Last Mile (internal title: Process Manager), you will take ownership of a defined operational process within courier services and manage it from a product perspective. Your responsibilities include understanding how processes work on the floor, identifying improvements, writing clear requirements for developers, and ensuring delivered features work effectively for end users. You will be supported by the Product Owner and Head of Product, with opportunities to expand your scope as you demonstrate capability.
Key responsibilities:
- Own one operational process (courier systems) end-to-end from the product side
- Spend time on-site with teams to understand pain points and gather requirements (approximately 20% travel)
- Translate operational needs into user stories with clear acceptance criteria and maintain a prioritized backlog
- Collaborate daily with developers in an agile team environment: define, refine, test, accept, and roll out features
- Track a small set of KPIs for your process and use data to inform prioritization decisions
- Prepare standard operating procedures and support site teams during feature rollouts
The role offers a hybrid work arrangement (3 days in office, 2 days remote), unlimited paid vacation based on trust, free daily lunch, and opportunities for personal growth in a fast-moving environment. You will see direct impact from your work on how customers eat and live.
REQUIREMENTS:
- 1–2 years of experience in operations, logistics, e-commerce, or a product/analyst role
- Genuine interest in how software changes physical operations
- Comfort with data: Excel proficiency required; SQL or BI tools are a plus
- Clear written communication skills, capable of writing requirements developers can build from
- Some exposure to working with tech teams or agile methodologies
- English B2+ proficiency; Czech or German is a plus
- Willingness to travel to sites (20%)
Nice-to-haves: Basic Lean knowledge, Jira or similar tools, warehouse automation exposure.
