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TripleLift is a programmatic advertising platform that processes over 1 trillion monthly ad transactions, helping publishers and brands monetize and reach audiences across video, connected television, display, and native ads. As an Associate Account Manager, you will support the growth of TripleLift's advertiser and agency partnerships by managing day-to-day account and campaign needs.
You will work closely with clients, Sales, Account Management, Ad Operations, Finance, and Engineering teams to ensure campaigns launch successfully, perform against KPIs, and deliver strong client experiences. Key responsibilities include managing a book of brand direct and agency accounts, supporting campaign launch, optimization, and renewal; monitoring daily campaign performance and proactively recommending optimizations to hit client KPIs (CTR, viewability, completion rate, CPA, ROAS); building and delivering data-driven campaign performance reports and quarterly business reviews; partnering with Sales and Account Managers on pre-sale strategy, RFP responses, and new account onboarding; troubleshooting technical issues and billing questions with Ad Operations, Finance, and Engineering; maintaining accurate account documentation in internal CRM and reporting tools; identifying upsell and expansion opportunities; and staying current on programmatic advertising trends and TripleLift product updates.
The ideal candidate is analytical, organized, and client-focused with an interest in building a career in digital media and ad tech. You should have strong analytical and organizational skills, basic to intermediate Excel/Google Sheets proficiency, excellent written and verbal communication abilities, and a collaborative problem-solving mindset. A bachelor's degree or equivalent practical experience is required. Familiarity with DSPs, SSPs, ad exchanges, ad servers, native, video, or CTV is a plus. This is a fast-paced, collaborative environment where you'll gain knowledge across programmatic, native, video, and CTV advertising while developing skills in strategic client relationship management and revenue growth.
