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Salary: USD 88,060 - 108,780 / annual
Bevi is a venture-backed IoT beverage technology company on a mission to eliminate single-use bottles and cans. The company has raised over $160M, serves thousands of customers across the US, Canada, UK, and Ireland, and has saved over 1 billion bottles from waste.
As an Associate Account Manager, you will be the primary point of contact for a portfolio of direct-to-customer accounts, balancing proactive outreach with responsive service to drive expansion, upgrades, and customer satisfaction. Your responsibilities include managing customer portfolios to ensure retention and satisfaction, identifying opportunities for upgrades and new product adoption within existing accounts, building relationships with key contacts and serving as their go-to resource for product knowledge, maintaining regular touchpoints via email, phone, and video, tracking account activity and renewal data in Salesforce, partnering with Sales, Operations, and Marketing teams to resolve customer needs and identify growth opportunities, and participating in trainings and mentorship to develop consultative selling and customer success skills.
You should have 1-2 years of experience in account management, customer success, or a client-facing role. Strong relationship-building and communication skills are essential, along with the ability to stay organized and manage multiple priorities. You should be curious, eager to learn, and driven by helping customers succeed. Salesforce or CRM experience is a plus, and passion for sustainability and enthusiasm for Bevi's mission is valued.
Bevi offers comprehensive benefits including medical, dental, and vision insurance (95% employer-paid), 401(k) with company match, flexible PTO plus 12 company holidays, fully paid parental leave, employer-paid disability and life insurance, and equity in the form of stock options for all employees.
